Legal
Terms of Service
The legal terms for using Owdyn.
Last updated: 28 June 2026
On this page
- 1. What Owdyn is, and is not
- 2. Who can use Owdyn
- 3. Your account and security
- 4. Acceptable use
- 5. Plans, pricing and billing
- 6. Refunds and remedies
- 7. Your data and privacy
- 8. AI features and limits
- 9. Service availability and disclaimers
- 10. Limitation of liability
- 11. Changes to these terms
- 12. Account termination
- 13. Governing law and disputes
- 14. General legal terms
- 15. Questions
What Owdyn is, and is not
Owdyn is a personal finance tracking app. It is not a bank or a financial adviser.
Owdyn is:
A personal finance tracking app that helps you:
- Track accounts and balances
- Log income and expenses
- Categorise transactions, manually or with optional AI suggestions
- Set and monitor budgets
- View spending insights and trends
- Manage bills and subscriptions (features vary by plan)
Owdyn is not:
- A bank or financial institution
- A licensed financial adviser
- Regulated by the Reserve Bank of New Zealand
- A guarantee of any financial outcome
Your funds always stay in your own bank accounts.
Who can use Owdyn
By creating an account, you confirm you are 18 or over. If you are not, please do not use Owdyn.
- You confirm you are at least 18 years old
- You have the legal capacity to enter a binding agreement
- You will provide accurate registration information
- You are not barred from using the service under any law that applies to you
Your account and security
Keep your login secure, and tell us quickly if something looks wrong.
You are responsible for:
- Keeping your password secure and confidential
- All activity under your account
- Telling us promptly of any suspected unauthorised access, at support@owdyn.nz
- Not sharing your account with others
We strongly recommend enabling two-factor authentication. We may suspend or close accounts that breach these terms, abuse the service, or are used for fraud. We will tell you when we can, but may act immediately where needed.
Acceptable use
Use Owdyn lawfully, and do not try to break, copy, or misuse it.
You agree not to:
- Break any law or regulation
- Harm, threaten, or harass others
- Submit false or misleading information
- Use Owdyn for illegal financial activity
- Create multiple accounts to get around limits
- Attempt to breach security
- Scrape or collect data without permission
- Reverse engineer or copy Owdyn's software
- Use Owdyn to build a competing product
- Submit malicious code
- Overload or disrupt the service
When using AI features, you also agree to follow Anthropic's Usage Policy, which prohibits generating harmful, illegal, or abusive content.
Plans, pricing and billing
Three plans: Free, Plus, and Wise. Paid plans renew automatically until you cancel, and you can cancel anytime.
Unlimited accounts (manual), unlimited transactions (manual & CSV import), up to 6 budgets, 3 goals, AI category suggestions.
Unlimited accounts with bank auto-sync, unlimited budgets and goals, more AI category suggestions, custom categories, cashflow forecasting.
Unlimited accounts, budgets and goals, full AI features, advanced analytics, Excel export.
Current plan pricing is set out on our Pricing page and is shown at checkout before you confirm. Owdyn Free is always free.
Some features have fair-use allowances that vary by plan — for example, the number of AI category suggestions available each month. Owdyn shows your remaining allowance in the app before you reach it, and reaching an allowance never affects access to your own data.
Auto-renewal
- Monthly plans renew on the same day each month. We email you 5 days before renewal.
- Annual plans renew on the same day each year. We email you 30 days before renewal.
- You authorise the renewal charge to your payment method.
- Cancel anytime in Settings → Subscription. Access continues to the end of your paid period.
Payments
Processed by Stripe (PCI-DSS Level 1). We never see your full card number and payment information is encrypted. Update your payment method in Settings or through Stripe's portal.
Cancellation
Access continues to the end of your billing period, your account reverts to Owdyn Free, and your data is kept.
Failed payments
Stripe retries up to 3 times over 7 days with email notices. If payment keeps failing, paid features are removed and your account reverts to Free. Your data stays intact and you can resubscribe anytime.
Price changes
We give 30 days' notice by email. The new price applies at your next renewal, and you can cancel before then. Existing subscriptions are not changed mid-cycle.
GST
All prices are in New Zealand dollars and include GST at 15% where it applies. We issue GST-compliant receipts on request.
Refunds and remedies
Subscriptions are billed in advance. Your rights under the Consumer Guarantees Act always apply.
Cancellation refunds
- You keep access to the end of your paid period. We do not give partial-month refunds for voluntary cancellation.
- Annual subscribers who cancel within 14 days of their first purchase (not a renewal) can ask for a pro-rata refund at support@owdyn.nz.
Service failure
Under the Consumer Guarantees Act 1993, if we fail to provide the service with reasonable care and skill, or it is not fit for the purpose described, you are entitled to a remedy:
- Remediable failure: we fix it or re-perform the service at no extra charge within a reasonable time.
- Substantial or unresolved failure: you may cancel and receive a pro-rata refund for the unused part of your subscription.
- Consequential loss: nothing here removes your right to claim for losses caused directly by a failure on our part, where those losses were reasonably foreseeable.
Your data and privacy
You own your data. We process it only to run Owdyn, and we never sell it.
Your data is governed by our Privacy Policy. In short:
- We never sell your data.
- We use encryption to protect it.
- You can export your data anytime in CSV, on any plan.
- You can delete your account and data anytime.
You are responsible for the accuracy of the data you enter, and for reviewing AI suggestions before accepting them.
AI features and limits
AI features are optional and can be wrong. Always review them, and treat them as information, not advice.
Owdyn offers optional AI features, including category suggestions, spending insights and pattern detection, duplicate detection, bill and subscription detection, and natural language queries (Wise, coming soon).
AI outputs may be wrong.
By using AI features you accept that suggestions and insights can be incomplete or incorrect, that you must review them, that we do not guarantee their accuracy, that they are informational and not financial advice, and that you are responsible for your financial decisions.
AI insights are not a substitute for professional advice. For personalised guidance, tax, or investment advice, please consult a qualified adviser, accountant, or tax professional.
Service availability and disclaimers
Owdyn is provided "as is." We aim for high availability but cannot guarantee it, and we make no accuracy guarantees.
Limitation of liability
Our liability is limited, with a cap, but your non-excludable consumer rights still apply.
To the maximum extent permitted by New Zealand law, we are not liable for:
- Financial decisions you make based on Owdyn data or AI insights
- Inaccurate data you enter
- Errors in AI suggestions, insights, or calculations
- Service interruptions, downtime, or data loss
- Damage from third-party services
- Consequential, indirect, special, or incidental loss
- Lost profits, opportunities, or savings
- Unauthorised account access caused by your own negligence
Liability cap. Where we are liable, our total liability is limited to the greater of the amount you paid us in the last 12 months, or NZD $100.
Consumer Guarantees Act. Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or other mandatory consumer law.
These limits do not apply to our gross negligence or wilful misconduct, fraud, liability that cannot be excluded by law, or death or personal injury caused by our negligence.
Changes to these terms
We will give you 30 days' notice of material changes.
We may update these terms. Changes take effect 30 days after we notify you, except changes required by law (immediate) or changes that benefit you (which may take effect sooner). We notify you by email, in-app, or a notice on this page. Continued use after changes take effect means you accept them. If you do not agree, you can cancel before they take effect.
Account termination
You can delete your account anytime. Deletion is permanent, so export first.
Delete your account in Settings → Account → Delete Account. Deletion is immediate, permanent, and cannot be undone. We recommend exporting your data first via Settings → Export Data, available on any plan.
What happens to your data:
- Immediately: your account and data are permanently deleted.
- After deletion: Anthropic deletes your transaction data under its Data Processing Addendum.
- Day 90: backup systems are purged.
We may terminate or suspend your account for breach of these terms, fraud, illegal activity, abuse, legal requirement, or if we discontinue the service. We give notice when we can, but may act immediately for serious breaches. On termination you lose access, your data is deleted per the schedule above, outstanding fees remain due, and terms that should survive (such as liability limits) continue.
Governing law and disputes
These terms are governed by New Zealand law. Let us try to resolve any dispute informally first.
These terms are governed by the laws of New Zealand.
If you have a dispute, please:
- Contact us first at support@owdyn.nz
- Allow good-faith negotiation, which we aim to resolve within 30 days
- Consider mediation if negotiation does not resolve it
If that does not work, the Disputes Tribunal of New Zealand handles claims under NZD $30,000, and the courts of Auckland have exclusive jurisdiction for larger disputes. To the extent the law allows, disputes are resolved individually, not as a class action.
General legal terms
The usual housekeeping: entire agreement, severability, assignment, and so on.
These terms, together with our Privacy Policy, Security page, and Cookie Policy, are the entire agreement between you and Owdyn. If any provision is invalid, the rest stays in force. Not enforcing a right does not waive it. You may not transfer your rights under these terms; we may assign ours to an affiliate or successor. We are not liable for delays or failures beyond our reasonable control. Provisions that should survive termination remain in effect.
Questions
Questions about these terms? Get in touch.
Email: support@owdyn.nz
Legal entity: OWDYN LIMITED (trading as Owdyn)
NZBN: 9429053482907
Address: Auckland, New Zealand
We typically respond within 3 business days.